MAXON Web Request Guidelines
Here’s an overview of numerous online services that we currently provide to all of our customers. So that we may better assist you with your inquiry, please make to follow these guidelines.
Distributor Locator - https://www.maxonlift.com/locator
Our online locator is a search tool utilized to find Maxon Service Providers by specified areas. Changes to this locator (additions, removals, etc.) should be communicated directly to our Marketing Department at [email protected]. Make sure to specify "Distributor Locator Updates" on the email subject line with the following info:
- Company Name
- Contact Person
- Email Address of the contact person
- Address
- Phone Number
- Hours of Operation
- If they are a Mobile Liftgate Repairs Capable (Yes/No)
E-portal - https://maxonportal.maxonlift.com
Our e-portal is the Maxon Ecommerce site where parts are sold online. You must be a verified Maxon Distributor to utilize this online tool. Here’s a list of the information that is required for you to proceed with your sign-up.
- Email Address
- Customer Name
- Account Company Name
- Maxon Account Number
Questions or issues relating to sign-ups can be sent to our Marketing Department at [email protected]. Please specify "E-portal Account" on the email subject line.
Maxon Web Warranty - https://warranty.maxonlift.com
This site is utilized to submit online warranty claims. Customer access requires that you use the “Request Account” link to access this site. Registration will require that you enter your account contact information and Maxon Account number. Any issues with our web warranty tool should be directed to the Warranty Department at [email protected]