• Warranty Web Claim
• Warranty Claim Request Form
• Return Material Application
• Product Registration

Type of Warranty: Full Parts and Labor
Term of Warranty: Standard Liftgates - 2 years from ship date or 6,000 cycles
                           Premium Liftgates - 2 years from ship date or 10,000 cycles

This warranty shall not apply unless the product is installed, operated and maintained in accordance with MAXON Lift's specifications as set forth in MAXON Lift's Installation, Operation and Maintenance manuals. This warranty does not cover normal wear, maintenance or adjustments, damage or malfunction caused by improper handling, installation, abuse, misuse, negligence, or carelessness of operation. In addition, this warranty does not cover equipment that has had unauthorized modifications or alterations made to the product.

MAXON agrees to replace any components which are found to be defective during the first 2 years of service, and will reimburse for labor based on MAXON's Approved Warranty Flat Rate Labor Schedule. This schedule takes into consideration the time required for diagnosis of a problem.

MAXON's warranty policy does not include the reimbursement for travel time, towing, vehicle rental, service calls, oil, batteries, fabricated parts, or loss of income due to downtime. Use of non-MAXON parts is not covered.

Type of Warranty: Part replacement only
Term of Warranty: 1 Year from Date of Purchase

MAXON will guarantee all returned genuine MAXON replacement parts upon receipt and inspection of parts and original invoice.

Note: All warranty replacements parts will be sent out via ground freight. If a rush shipment is requested, all freight charges will be billed to the requesting party.

All components may be subject to return for inspection, prior to the claim being processed. MAXON products may not be returned without prior written approval from MAXON's Technical Service Department. Returns must be accompanied by a copy of the Return Material Authorization (R.M.A.) and are subject to a credit deduction to cover handling charges and any necessary reconditioning costs. Unauthorized returns will be refused and will become the responsibility of the returnee.

Any goods being returned to MAXON Lift must be pre-approved for return, and have the R.M.A. number written on the outside of the package in plain view, and returned freight prepaid. All returns are subject to a 15% handling charge if not accompanied by a detailed packing list. Returned parts are subject to inspection. If parts are not in saleable condition, no credit will be issued and the parts may be returned at the customer's expense.

Defective parts requested for return must be returned within 30 days of the claim date for consideration to: